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We reveal the secrets of our marketing automation platform to implement a winning...
We reveal the secrets of our marketing automation platform...
Good customer communication starts by analyzing conversations. Understanding the language used by agents is the...
Good customer communication starts by analyzing conversations. Understanding the language used...
When the concept of Conversational Commerce first emerged, it was said to be “the future...
When the concept of Conversational Commerce first emerged, it was said...
Adoption of low-code applications is growing globally across all industries. It’s estimated that by 2025, this...
Adoption of low-code applications is growing globally across all industries. It’s...
It’s no newsflash that contact centers now manage social media contacts. Facebook, Instagram,...
It’s no newsflash that contact centers now manage social...
Customer experience (CX) has been a growing priority for companies in the quest...
Customer experience (CX) has been a growing priority for...
From course registrations to debt collection, there are countless business processes that can...
From course registrations to debt collection, there are countless...
Discover the trends in data analytics, cybersecurity, artificial intelligence and management that will...
Discover the trends in data analytics, cybersecurity, artificial intelligence...
Julia Morales, Business Development Manager at inCocnert, analyzes the basic principles for a...
Julia Morales, Business Development Manager at inCocnert, analyzes the...
Companies that invest in artificial intelligence applied to data analysis will outperform their...
Companies that invest in artificial intelligence applied to data...
Interview with Rodrigo de Andrés, Regional Manager of inConcert, about the advantages of...
Interview with Rodrigo de Andrés, Regional Manager of inConcert,...
Do you know all the advantages of implementing an automated email marketing strategy?...
Do you know all the advantages of implementing an...